Specified Commercial Transactions

(Sales company)
Do Company Ltd.

(Operations Chief Executive Officer)
Okutsu

(Seller address)
1-25-5 Higashiueno, Taito-ku, Tokyo

(Contact Information)
We apologize for the inconvenience, but please contact us using this inquiry form .

(Payment method)
・Credit card ・Amazon Pay

(Fees other than the product price)
・Shipping fee: 700 yen (tax included) nationwide

(Product delivery time)
After you purchase the product, we will ship it within 5 business days after confirming your payment.
However, if there is a delay due to stock shortage, bad weather, the delivery company's circumstances, or any other reason, we will notify you by email.
For pre-ordered items, we will ship within 5 business days after the item arrives.

(Regarding returns and exchanges)
When the item you ordered arrives, please be sure to check with the tag still attached to make sure there are no defects in the item and that there are no errors in your order.
We take every precaution to ensure that products are delivered to you in perfect condition, but if the product you receive is dirty or damaged, or is different from the product you ordered, we will accept returns or exchanges within 7 days of receiving the product.

However, please note that we cannot accept returns or exchanges for products in the following cases.
・Products that have been delivered more than 8 days ago ・Products that have been used once, altered, remodeled, washed, or cleaned ・Products with accessories, demerit tags, or sales product tags detached or lost ・Products that have acquired odors, stains, or scratches while in the customer's possession,
- The condition of the product (including accessories) at the time of return is significantly different from when it was delivered.
- We do not accept exchanges for other products, including size and color.