Warranty Returns & Exchanges

When the item you ordered arrives, please be sure to check with the tag still attached to make sure there are no defects in the item and that there are no errors in your order.

We take every precaution to ensure that products are delivered to you in perfect condition, but if the product you receive is dirty or damaged, or is different from the product you ordered, we will accept returns or exchanges within 7 days of receiving the product.

However, please note that we cannot accept returns or exchanges for products in the following cases.

- Products that have been delivered more than 8 days ago

・Products that have been used, altered, remodeled, washed or dry cleaned

-Items with missing accessories, demerit tags, or sales product tags

・Products that have become smelly, dirty or scratched while in the customer's possession,

- The condition of the product (including accessories) at the time of return is significantly different from when it was delivered.

- We do not accept exchanges for other products, including size and color.